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have any questions for us?

Can I return or exchange a product?

We accept returns or exchanges only for damaged or incorrect items, as long as you contact us within 3 days of delivery.

Do you deliver across Pakistan?

Absolutely! We offer nationwide delivery. No matter where you are, your order will be delivered safely to your doorstep.

Where is your physical store located?

Our store is based in Ishkoman Valley, District Ghizer, Gilgit-Baltistan, surrounded by natural beauty and rich local heritage

How long does delivery take?

Delivery usually takes 3 to 7 working days, depending on your location. We’ll share a tracking ID once your order is shipped.

What products do you sell at Gilgit Online?

We offer a wide range of authentic products from Gilgit-Baltistan, including organic dry fruits, fresh seasonal fruits, handicrafts, traditional items, and natural quartz stones.

Do you take custom or demand-based orders?

Yes! We can arrange products on demand if they are available in the local market. Just contact us on WhatsApp at 0355 4977882 to place your special request.

How can I contact you quickly?

You can reach us instantly on WhatsApp at 0355 4977882. We’re happy to answer your questions and help you with your order.